Jeanilyn Tan is the Head of Network Support at Catalyst Global, playing a pivotal role in ensuring seamless communication and service across our international network. With a strong background in customer service and operational support, Jeanilyn is known for her diligence, responsiveness, and unwavering commitment to excellence.
In her role, Jeanilyn works closely with Catalyst Global’s licensed providers, offering guidance, troubleshooting, and hands-on assistance to help them deliver world-class team building experiences. Her calm, solution-focused approach and deep understanding of the Catalyst ecosystem make her an invaluable point of contact for partners worldwide.
With over a decade of experience, including leadership roles at Citi and a Bachelor of Science in Mathematics and Computer Science from De La Salle University, Jeanilyn combines operational expertise with technical know-how. She manages internal processes with precision and ensures that every partner query is handled with care.
Whether coordinating with partners across time zones or improving back-end workflows, Jeanilyn is praised by colleagues and partners alike for her professionalism, reliability, and ability to navigate challenges with efficiency and grace. Her “go the extra mile” attitude helps power Catalyst Global’s mission to deliver exceptional team building solutions worldwide.
When she’s not supporting the Catalyst Global network, Jeanilyn enjoys caring for her dogs and hanging out with her family and friends.
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